Returns & Exchanges
At Adelaide Central Market, we pride ourselves on providing the freshest local produce and gourmet goods. If your order does not meet our high quality standards, we offer a straightforward return process to ensure your total satisfaction.
Verify Product Condition
Due to the perishable nature of food, please inspect your items immediately upon delivery and document any quality issues with clear photographs.
Contact Our Team
Notify our customer service department within 24 hours of receipt by emailing your order number and concern to our support team.
Provide Proof of Purchase
Ensure you have your digital receipt or order confirmation ready to validate the transaction and expedite the refund or replacement process.
Receive Resolution
Once your claim is reviewed, we will issue a store credit, process a refund to your original payment method, or arrange for a fresh replacement item.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing